> Source: [sk113156](https://support.checkpoint.com/results/sk/sk113156)

# sk113156 - Completed Offline Jobs cannot be removed from SmartEvent GUI

| Property | Value |
|----------|-------|
| Solution ID | sk113156 |
| Date Created | 2016-09-19 |
| Last Modified | 2024-10-28 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * Completed Offline Jobs cannot be removed from SmartEvent GUI.
* Steps in [sk98628](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk98628) are not applicable.

## Solution

[Contact Check Point Support](http://www.checkpoint.com/services/contact/index.html) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content