> Source: [sk113121](https://support.checkpoint.com/results/sk/sk113121)

# sk113121 - UDM cannot query global catalog LDAP account using SSL encryption  

| Property | Value |
|----------|-------|
| Solution ID | sk113121 |
| Date Created | 2016-08-28 |
| Last Modified | 2019-11-04 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- While trying to query LDAP database that uses SSL encryption, the UDM queries the wrong port (389 instead of 3269).

## Solution

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