> Source: [sk113015](https://support.checkpoint.com/results/sk/sk113015)

# sk113015 - Anti-Spam blade fails on IP reputation scans, while a log shows "Temporary Scan failure"

| Property | Value |
|----------|-------|
| Solution ID | sk113015 |
| Date Created | 2016-08-22 |
| Last Modified | 2019-05-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Anti-Spam creates a bypass log with information: "Temporary Scan Failure":  
  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1471780081966/test1608210509.jpg)
* The issue might be intermittent, and some of the logs will show successful IP reputation.

## Cause

Due to network configurations, it might occur that a timeout for the connection, IP reputation, reply from server or send to server will occur, and in that case, the mail reputation scan will be bypassed with the "temporary scan failure" log, as the timeout was expired.

## Solution

This solution requires authentication. Please log in to view the full solution.

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