> Source: [sk112340](https://support.checkpoint.com/results/sk/sk112340)

# sk112340 - After a successful authentication to Mobile Access and Citrix Web Interface, Citrix Application is not loaded 

| Property | Value |
|----------|-------|
| Solution ID | sk112340 |
| Date Created | 2016-07-11 |
| Last Modified | 2022-08-31 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Connection and Authentication to the Citrix Web Interface is successful
* The *SSLProxyHost=\<\>* is not added to the ICA file.
* Pressing on Citrix Applications causes traffic on ports 80,443,1494,2598 to be sent directly to the Citrix Terminal Server instead of to the Mobile Access Gateway.
* Fiddler output shows that the Client requests the ICA file by sending a get request with a *.jsp* extension instead of an *.ica* extension.  

  *GET /Citrix/XenApp/site/launch.jsp* (Does not Work)  
  *GET /Citrix/XenApp/site/launch.ica* (Does Work)

## Cause

The Gateway does not identify the *.jsp* extension as a request for the *ica* file, and therefore does not add/modify the *SSLProxyHost=* section of the *ica* file.

This causes the connection to the Citrix Application to be sent directly instead of to the Mobile Access Gateway.

The default behavior of the Mobile Access Gateway is to match a Citrix connection attempt only when the GET request file extension is *.ica*

All other extensions are not matched by the Mobile Access Gateway as a Citrix connection, and therefore the Gateway does not translate the *ica*file.

## Solution

This solution requires authentication. Please log in to view the full solution.

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