> Source: [sk112244](https://support.checkpoint.com/results/sk/sk112244)

# sk112244 - "The SmartLog Index Server is initializing. Please wait a few minutes for this process to complete." error when connecting with SmartLog GUI to SmartLog Server

| Property | Value |
|----------|-------|
| Solution ID | sk112244 |
| Date Created | 2016-07-21 |
| Last Modified | 2016-09-05 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- * "`The SmartLog Index Server is initializing. Please wait a few minutes for this process to complete.`" error when connecting with SmartLog GUI to SmartLog Server.

  Example:  
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1467688991169/SmartLog1607042101.PNG)](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1467688991169/SmartLog1607042101.PNG "Click the image to see it in full size in a new tab/window")
* *$SMARTLOGDIR/log/smartlog_server.elg* file shows (while running under debug):

  ```
  
  [smartlog_server PID ...]@HostName[Date Time] DbImage::GetResolver enter to wait state until DB is ready
  [smartlog_server PID ...]@HostName[Date Time] Finished reading part of 127.0.0.1:fw.log [...]
  [smartlog_server PID ...]@HostName[Date Time] CpmiConnections::OnEstablishedSession Bind local
  [smartlog_server PID ...]@HostName[Date Time] CpmiConnections::OnBind CPMI BIND connection with <IP_ADDRESS>
  [Date Time] DecodeFwSet : buffer length checksum failed
  [smartlog_server PID ...]@HostName[Date Time] DbImage::OpenDbHandlerCB Opened DB
  [smartlog_server PID ...]@HostName[Date Time] PDTable::Init CPMIDbGetTable failed res:-2147418113
  [smartlog_server PID ...]@HostName[Date Time] PDTable::Init CPMIDbGetTable failed res:-2147418113
  [smartlog_server PID ...]@HostName[Date Time] PDTable::Init CPMIDbGetTable failed res:-2147418113
  [smartlog_server PID ...]@HostName[Date Time] PDTable::Init CPMIDbGetTable failed res:-2147418113
  [smartlog_server PID ...]@HostName[Date Time] PDTable::Init CPMIDbGetTable failed res:-2147418113
  ```

## Cause

Cache files in the *$SMARTLOGDIR/CPMICache/* directory are corrupted.

## Solution

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