> Source: [sk112176](https://support.checkpoint.com/results/sk/sk112176)

# sk112176 - Secure Domain Logon does not work

| Property | Value |
|----------|-------|
| Solution ID | sk112176 |
| Date Created | 2016-06-29 |
| Last Modified | 2022-08-09 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Whenever the PC is rebooted and the customer click on the button for SDL, there is no login screen for SDL.
* The client debug log **trac.log** shows:   
  `[TR_SDL] TR_SDL::TrSDL::TderrorCB: GetProductType:: probably SC as standalone`

## Cause

SDL does not work when VPN client running as blade in EPS Suite.  
SDL incorrectly detects VPN client as SecureClient instead of Endpoint Client.

## Solution

[Contact Check Point Support](http://www.checkpoint.com/services/contact/index.html) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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