> Source: [sk112058](https://support.checkpoint.com/results/sk/sk112058)

# sk112058 - Gateways & Servers view in R80.x SmartConsole does not show statuses of servers

| Property | Value |
|----------|-------|
| Solution ID | sk112058 |
| Date Created | 2016-06-23 |
| Last Modified | 2025-07-04 |
| Technical Level | Advanced |
| Products | SmartConsole, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * Server statuses are not displayed in the **Gateway \& Servers** view of R80.x SmartConsole:


  ![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1466426674000/r80status11606200557.jpg)
* Restarting services or rebooting does not resolve the issue.
* No status for VSX Cluster or VS objects although the VSX members itself are fine. Moving the mouse over the minus shows old VSX members without SIC or different version.
* VSX cluster object is shown as Multi-Version Cluster after an upgrade even the upgrade finished successfully.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content