> Source: [sk111974](https://support.checkpoint.com/results/sk/sk111974)

# sk111974 - Remote Access with Visitor Mode set to use TCP port 444 no longer works after upgrading to R77.30

| Property | Value |
|----------|-------|
| Solution ID | sk111974 |
| Date Created | 2016-06-23 |
| Last Modified | 2019-08-13 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Gaia |

## Symptoms

- * If Visitor Mode (located in 'Gateway/Cluster Object \> VPN Clients \> Visitor Mode Configuration') is configured to use port 444 (CP_SSL_Network_Extender), it can no longer connect after upgrading to R77.30.
* *fw ctl zdebug* drop shows traffic to port 444 dropping on rule 0.

## Cause

A new implied rule in R77.30 blocks unencrypted traffic on port 444. This causes the initial connection from the Remote Access client to be dropped.

## Solution

This solution requires authentication. Please log in to view the full solution.

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