> Source: [sk111159](https://support.checkpoint.com/results/sk/sk111159)

# sk111159 - "Microsoft .NET Framework error: Unhandled exception has occurred in a component in your application" error in SmartDashboard when trying to open UserCheck profile

| Property | Value |
|----------|-------|
| Solution ID | sk111159 |
| Date Created | 2016-05-04 |
| Last Modified | 2016-06-14 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R82.20, R82.20, R82, R81.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- When attempting to select a UserCheck profile in SmartDashboard, it display the following error:  
`"Microsoft .NET Framework error:`  
`
Unhandled exception has occurred in a component in your application. If you click on Continue, the application will ignore this error and attempt to continue."`

## Cause

There is an image referenced in the database that is no longer there

## Solution

This solution requires authentication. Please log in to view the full solution.

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