> Source: [sk111117](https://support.checkpoint.com/results/sk/sk111117)

# sk111117 - The 'upgrade_export' / 'migrate export' command fails with "[TgzCreator::exec] ERR: Execution failed" 

| Property | Value |
|----------|-------|
| Solution ID | sk111117 |
| Date Created | 2016-05-03 |
| Last Modified | 2023-05-07 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- The `upgrade_export / migrate export` command fails with the following messages:

```

[runShellCommand] Executing command: '"/opt/CPsuite-R77/fw1/bin/upgrade_tools/././/gtar" -c --exclude out.tar -f out.tar .'
[runShellCommand] Execution result: 1, exit code: 2
[[TgzCreator::exec] ERR: Execution failed
.<-- TgzCreator::exec
 <-- ConditionalExecutor::exec
[ActivitiesManager::exec] ERR: Activity 'ConditionalExecutor' failed
[ActivitiesManager::exec] WRN: Activities execution finished with errors
[ActivitiesManager::exec] WRN: Activities 'ConditionalExecutor' have failed
[ActivitiesManager::exec] Designated exit code is 1
```

## Cause

Insufficient disk space in */var/log.*

To export the database, the Management Server requires the free disk space that is 3 times the size of the exported database.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
