> Source: [sk111111](https://support.checkpoint.com/results/sk/sk111111)

# sk111111 - SmartDashboard freeze / crash / shows errors due to non-english characters in "Name" and "Comment" fields in objects

| Property | Value |
|----------|-------|
| Solution ID | sk111111 |
| Date Created | 2016-04-23 |
| Last Modified | 2018-11-16 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R82, R81.20, R81.20, R82 |
| OS | Linux, Gaia |

## Symptoms

- SmartDashboard freeze / crash / shows errors due to non-english characters in "name" and "Comment" fields in objects

## Solution

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