> Source: [sk111074](https://support.checkpoint.com/results/sk/sk111074)

# sk111074 - Using "User logon name (Pre-Windows 2000)" different then "User logon name" with Identity MUH agent

| Property | Value |
|----------|-------|
| Solution ID | sk111074 |
| Date Created | 2016-04-20 |
| Last Modified | 2017-05-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * When user logon with "User logon Name (pre-Windows 2000)" the Identity agent shows the "User logon name" value instead.
* User is not authenticated.
* `pdp debug` shows: `sAMAccountName="User logon name" value and not "User logon Name (pre-Windows 2000)`".
* `pdp debug` shows: "`Group membership of the required account (user or machine) could not be retrieved from the AD.`"

## Solution

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