> Source: [sk110992](https://support.checkpoint.com/results/sk/sk110992)

# sk110992 - Virtual System becomes unresponsive after adding a route and pushing VSX configuration

| Property | Value |
|----------|-------|
| Solution ID | sk110992 |
| Date Created | 2016-04-13 |
| Last Modified | 2017-05-22 |
| Technical Level | Advanced |
| Products | Security Gateway, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R82, R81.20 |
| OS | Windows |

## Symptoms

- * Virtual System becomes unresponsive after adding a route and pushing VSX configuration in SmartDashboard.

* In VSX Cluster, output of "*cphaprob state*" command shows that the state of Virtual System is "Active!/Down"

* In VSX Cluster, output of "*cphaprob list*" command shows that the state of Critical Device "routed" is "problem".

* */var/log/messages* file shows the following line from RouteD daemon:  

  `Next hop for static route NET/MASK can not be an address assigned to a local interface`

## Cause

The route added has a VSX Gateway IP address that is assigned to an interface on that Virtual System.

Such configuration is *not* supported - next gateway hop for VSX route can *not* be the an IP address that belongs to one of the VSX Gateway's interfaces.

Once VSX Gateway receives a packet and decides where to forward it, it will find that the destination IP address belongs to one of the VSX Gateway's interfaces and will drop the packet even when it is intended to the next hop gateway (the route address).

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content