> Source: [sk110754](https://support.checkpoint.com/results/sk/sk110754)

# sk110754 - Cyrillic characters are not displayed correctly in file share

| Property | Value |
|----------|-------|
| Solution ID | sk110754 |
| Date Created | 2016-03-29 |
| Last Modified | 2018-12-04 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Sharing a folder in the Mobile Access portal (file share), When Using Cyrillic characters and reaching sub folder depth of 6 folders, the folder name changes to "????" There is no impact on usability this is only a cosmetic issue. Also Using [sk109572](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk109572)to enlarge the amount of the characters to display has no effect.
* The 'cd' command correctly displays the cyrillic characters.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content