> Source: [sk110478](https://support.checkpoint.com/results/sk/sk110478)

# sk110478 - Cannot install SmartConsole on Windows 10

| Property | Value |
|----------|-------|
| Solution ID | sk110478 |
| Date Created | 2016-03-11 |
| Last Modified | 2018-02-11 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- Various SmartConsole versions fail to install with .NET Framework 2.0 requirement errors on Windows 10 machine.

## Cause

Microsoft Windows 10 OS contains .NET 4.0 Framework, and older .NET Framework versions are not active, by default.

Older SmartConsole Versions require .NET 2.0 Framework components to function.

## Solution

This solution requires authentication. Please log in to view the full solution.

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