> Source: [sk110439](https://support.checkpoint.com/results/sk/sk110439)

# sk110439 - Capsule Workspace exported calendar/contacts might not be removed from native calendar/contacts application when having an external iCloud/email account on device

| Property | Value |
|----------|-------|
| Solution ID | sk110439 |
| Date Created | 2016-03-10 |
| Last Modified | 2021-07-15 |
| Technical Level | Advanced |
| OS | iOS |
| Platform | Mobile Devices |

## Symptoms

- * Capsule Workspace exported contacts/calendar might not be removed from native contacts/calendar application when turning off the contacts/calendar sync (In Capsule Workspace Settings -\> "Mail, Contacts, Calendars" -\> "Contacts" -\> "Sync Contacts" / calendar -\> "Sync Calendar") or, when remote wipe is executed on Capsule Application.
* This happens when on the device there is an iCloud / external mail account configured, which syncs also contacts/calendar

## Cause

The exported contacts/calendar are removed from the native contacts/calendar application, but the external account (e.g. Gmail) and iOS decide to re-sync, and the contacts/calendar are brought again to the device from the cloud.

## Solution

This solution requires authentication. Please log in to view the full solution.

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