> Source: [sk109804](https://support.checkpoint.com/results/sk/sk109804)

# sk109804 - "Error 324 (net::ERR_EMPTY_RESPONSE)" in web browser after logging in to Gaia Portal

| Property | Value |
|----------|-------|
| Solution ID | sk109804 |
| Date Created | 2016-02-16 |
| Last Modified | 2016-05-30 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "`Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data`" in web browser after logging in to Gaia Portal.  

* The `/usr/local/apache2/logs/error_log` file on Gaia OS shows:

  ```
  
  [DATE TIME] [notice] child pid 12861 exit signal Segmentation fault (11) 
  [DATE TIME] httpauth: auth for user 'Admin' failed: Authentication failure 
  [DATE TIME] [notice] child pid 9131 exit signal Segmentation fault (11)
  ```

## Solution

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