> Source: [sk109573](https://support.checkpoint.com/results/sk/sk109573)

# sk109573 - Inspection of "Links inside mail" does not work, although it is enabled and configured

| Property | Value |
|----------|-------|
| Solution ID | sk109573 |
| Date Created | 2016-01-13 |
| Last Modified | 2017-11-27 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- Inspection of "Links inside mail" does not work, although it is enabled and configured:

1. In SmartDashboard, go to the "Threat Prevention" tab
2. In the left tree, click on the "Profiles"
3. Edit the profile assigned to the Security Gateway / Cluster
4. In the profile, expand the "Advanced" - click on the "Links inside mail"  
   Note: To enable and configure this feature, the "Performance Impact" setting has to be set to "High or lower" on the "General Properties" pane of this profile

Observed behavior:

* The feature ignores the setting in the Threat Prevention profile to inspect both incoming and outgoing files  
  (SmartDashboard - go to "Threat Prevention" tab - in the left tree, click on "Profiles" - click on "Threat Emulation Settings" pane).
* Only URLs that start with *http://* or *https://* are inspected.

## Cause

Topology of the interfaces is not defined correctly in the Security Gateway / Cluster object.

## Solution

This solution requires authentication. Please log in to view the full solution.

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