> Source: [sk109363](https://support.checkpoint.com/results/sk/sk109363)

# sk109363 - Automatic update of CPUSE Agent is stuck

| Property | Value |
|----------|-------|
| Solution ID | sk109363 |
| Date Created | 2016-01-04 |
| Last Modified | 2016-03-27 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Updating the CPUSE in Gaia Portal is stuck.

* Updating the CPUSE in Gaia Clish is Stuck in a loop trying to stop the DAService.

* Output of "*ps aux \| grep DAService*" command shows that "DAService" process is in "defunct" state.

* Running "*$DADIR/bin/dastop* " command and "*dbget installer:stop*" command does not kill the "DAService" process.

## Cause

Error during the upgrade of CPUSE agent causes the DAService process to crash.

## Solution

This solution requires authentication. Please log in to view the full solution.

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