> Source: [sk109125](https://support.checkpoint.com/results/sk/sk109125)

# sk109125 - User is redirected to the page "You need to install Java to use the Mobile Access Agent" during the installation of Check Point Mobile Access Agent

| Property | Value |
|----------|-------|
| Solution ID | sk109125 |
| Date Created | 2016-01-04 |
| Last Modified | 2024-12-08 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- During the installation of Check Point Mobile Access Agent, user is redirected to this page:
"*You need to install Java to use the Mobile Access Agent*"

## Cause

Check Point Mobile Access Agent on Windows OS requires one of these Java packages to be installed:

* Oracle JRE versions 8
* Oracle JDK versions 11 -- 20
* Oracle OpenJDK versions 11 -- 20

**Important** - See [Third-Party Software Disclaimer](https://www.checkpoint.com/third-party-software-disclaimer/index.html).

## Solution

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