> Source: [sk109118](https://support.checkpoint.com/results/sk/sk109118)

# sk109118 - "Virtual System cannot be created: Failed to create Virtual System directories" error when creating a new Virtual System

| Property | Value |
|----------|-------|
| Solution ID | sk109118 |
| Date Created | 2015-12-23 |
| Last Modified | 2021-08-02 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.x, R82.20, R82.x, R81.20, R82, R82.20 |

## Symptoms

- * "Virtual System cannot be created: Failed to create Virtual System directories" error when creating a new Virtual System.

* Debug of CPD daemon the VSX Gateway / VSX Cluster member (per [sk86320](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk86320)) shows:

  ```
  
  cannot stat `/opt/CPsuite-R<XX>/fw1/appi/update/appi_db.C': No such file or directory 
  vsx_create_all_vs_dirs_script: couldn't create_all_vs_dirs for vs 1 (exit code 1) (status 0)
  vsx_create_vs:[ERROR]vsx_create_all_vs_dirs failed for vs 1
  ```

## Cause

*$FWDIR/appi/update/appi_db.C* file (Application Control database) is missing from VS0 context on the VSX Gateway / VSX Cluster member.

## Solution

This solution requires authentication. Please log in to view the full solution.

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