> Source: [sk108879](https://support.checkpoint.com/results/sk/sk108879)

# sk108879 - "The site's security certificate is not trusted!" message on SSL Network Extender (SNX) clients

| Property | Value |
|----------|-------|
| Solution ID | sk108879 |
| Date Created | 2015-12-04 |
| Last Modified | 2018-05-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- "The site's security certificate is not trusted!" message is displayed when connecting to the SSL Network Extender page.

## Cause

The Gateway is showing an incorrect certificate.

## Solution

This solution requires authentication. Please log in to view the full solution.

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