> Source: [sk108704](https://support.checkpoint.com/results/sk/sk108704)

# sk108704 - "Email exceeds maximum nested level drops" error in SmartView Tracker

| Property | Value |
|----------|-------|
| Solution ID | sk108704 |
| Date Created | 2015-11-15 |
| Last Modified | 2020-05-11 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * "Email exceeds maximum nested level drops" error on SMTP packets drop in SmartView Tracker.
* "Recursion limit reached" error on SMTP packets drop in SmartView Tracker.

## Cause

MIME nesting level of Anti-Virus / Threat-Emulation relates to SMTP is lower than was received in the email.

This can affect Threat Emulation blade, Theat Extraction blade, Anti-Virus blade, and DLP blade (any daemon that we read mails using the MIME parser).

## Solution

This solution requires authentication. Please log in to view the full solution.

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