> Source: [sk108702](https://support.checkpoint.com/results/sk/sk108702)

# sk108702 - "Anti-Malware engine has failed to load" error  on the client console in Anti-Malware Blade 

| Property | Value |
|----------|-------|
| Solution ID | sk108702 |
| Date Created | 2015-12-14 |
| Last Modified | 2017-09-12 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Anti-malware blade shows error "Anti-Malware engine has failed to load" on the client console
* This issue may occur in the following scenarios:  
  * Installing a newer client, and then reinstalling an older client afterwards.
  * Upgrading versions, as in going from E80.61 to E80.62

## Solution

This solution requires authentication. Please log in to view the full solution.

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