> Source: [sk108636](https://support.checkpoint.com/results/sk/sk108636)

# sk108636 - Unable to connect to SmartEvent

| Property | Value |
|----------|-------|
| Solution ID | sk108636 |
| Date Created | 2015-11-18 |
| Last Modified | 2017-10-04 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |

## Symptoms

- * "Server is not responding. Please try to reconnect later" error while connecting to SmartEvent.  

* CPSEMD debug output shows:  

  `[CPSEMD] Failed to get myself object by sic name from sem_network_objects table. Try to reconnect.`  
  `
  [CPSEMD] Failed to get myself object by sic name from sem_network_objects table after reconnection too. `  
  `Check if sem_network_objects table exists and contains the object.`  
  `
  [CPSEMD] CDBConnection::connect2Server: Connection cannot be initiated. Please make sure that 'xx.xx.xx.xx' is up and running and correctly defined. fwm may still be initializing.`  
  `
  [CPSEMD] CCPMINotifier::OpenCpmiSyncDb - failed to connect to 'xx.xx.xx.xx' as 'Eventia Analyzer Server'. Wait until connection is established and then continue ...`  
  `
  [CPSEMD] CopyRevisionFiles: FDT_GetLastRevisionFilesPath returned error 137486624`  
  `
  [CPSEMD] CSeamApplication::msg_cb: FAILED to connect to messaging server`  
  `
  [CPSEMD] CSeamApplication::msg_cb: disconnected`  

  Where 'xx.xx.xx.xx' suppose to be the management server but it's not.

## Cause

The *ICAip* entry on SmartEvent server is wrong.

## Solution

This solution requires authentication. Please log in to view the full solution.

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