> Source: [sk108546](https://support.checkpoint.com/results/sk/sk108546)

# sk108546 - Cluster "Interface table" is empty  in SmartView Monitor and in output of "cpstat -f all ha" command

| Property | Value |
|----------|-------|
| Solution ID | sk108546 |
| Date Created | 2015-11-05 |
| Last Modified | 2017-09-25 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Interface table is empty in SmartView Monitor - in 'Gateway Details' pane - under 'ClusterXL'.

* Interface table is empty in the output of "*cpstat -f all ha*" command:

  ```
  
  [Expert@srv00075:0]# cpstat ha -f all
  Product name: High Availability
  Major version: 6
  Minor version: 0
  Service pack: 4
  Version string: N/A
  Status code: 0
  Status short: OK
  Status long: Refer to the Notification and Interfaces tables for information about the problem
  HA installed: 1
  Working mode: High Availability (Primary Up)
  HA protocol version: 2
  HA started: yes
  HA state: standby
  HA identifier:       2
  
  Interface table
  -------------------------------------------------------------------
  |Name|IP         |Status      |Verified|Trusted|Shared|Netmask    |
  -------------------------------------------------------------------
  -------------------------------------------------------------------
  
  Problem Notification table
  ------------------------------------------------
  |Name           |Status|Priority|Verified|Descr|
  ------------------------------------------------
  |Synchronization|OK | 0| 591| |
  |Filter |OK | 0| 561| |
  |routed |OK | 0| 1143| |
  |cphad |OK | 0| 3108| |
  |fwd |OK | 0| 3094| |
  ------------------------------------------------
  
  Cluster IPs table
  ---------------------------------------------------------------------
  |Name    |IP            |Netmask      |Member Network|Member Netmask|
  ---------------------------------------------------------------------
  |eth0    |172.16.10.22  |255.255.254.0|   172.16.10.0| 255.255.254.0|
  |eth3    |192.168.199.18|255.255.255.0| 192.168.199.0| 255.255.255.0|
  |eth4.242|192.168.242.1| 255.255.255.0| 192.168.242.0| 255.255.255.0|
  ---------------------------------------------------------------------
  
  Sync table
  ---------------------------------
  |Name|IP          |Netmask      |
  ---------------------------------
  |eth1|192.168.10.2|255.255.255.0|
  ---------------------------------
  ```

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
