> Source: [sk108354](https://support.checkpoint.com/results/sk/sk108354)

# sk108354 - "Endpoint Security does not have administrative privileges" error when trying to install the Endpoint Security Client (EPS.msi package)

| Property | Value |
|----------|-------|
| Solution ID | sk108354 |
| Date Created | 2015-10-29 |
| Last Modified | 2019-08-08 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |
| Platform | Intel/PC |

## Symptoms

- "`Endpoint Security does not have administrative privileges`" error is displayed when trying to install the Endpoint Security Client (EPS.msi).

## Solution

Follow these steps:

1. Go to the **Start** menu - search for **cmd**

2. Right-click on the **cmd.exe** - click on **Run as administrator**

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk108354/CMD_Run_as_administrator.png)   

   **Note:** Screenshot was truncated for brevity.
3. In the Windows Command Prompt, run the following command:

   ***msiexec /i "DRIVE:\\path_to_EPS.msi_file\\EPS.msi" /l\*v C:\\EPS_install.log***
   Example: `msiexec /i "C:\my_setup_files\EPS.msi" /l*v C:\EPS_install.log`

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