> Source: [sk108095](https://support.checkpoint.com/results/sk/sk108095)

# sk108095 - Serial console connection configuration for Check Point appliances

| Property | Value |
|----------|-------|
| Solution ID | sk108095 |
| Date Created | 2015-10-07 |
| Last Modified | 2026-08-16 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server, Spark Firewall (Locally Managed) |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R82.10, R82, R81.20, R81.10.X, R81.10 (EOS) |
| OS | Gaia |
| Platform | Smart-1, 3000, 7000, 28000, 1570R, 9000, 1500, LightSpeed QLS, LightSpeed MLS, 1900, 2000, 1600, 1800, 3900, 16000, 26000, 19000, 29000, 6000, TE, 910 |

## Solution

#### To connect to Check Point appliances over serial console port:

1. Fully disconnect the power from the appliance.

   **Important:** The power must stay fully disconnected for at least 1-2 minutes before proceeding. The power needs to drain from all the capacitors.
2. Connect a computer to the ***console*** port on the appliance (use the serial console cable supplied with the appliance).

3. Configure Serial connection in your console application (PuTTY, HyperTerminal, SecureCRT, MobaXterm, Minicom, etc.).

   **Note:** See [sk96246 - Documentation For Check Point Appliances](https://support.checkpoint.com/results/sk/sk96246) for the *Getting Started Guide* for your appliance and the *Home Page SK* where console drivers are linked.

   Enter the string to filter this table:

   |-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------|
   | Appliance                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | Serial Connection Configuration                                                                                                                  |
   | * 29000 * 28000 * 26000 * 19000 * 16000 * 23000 * 21000 * 15000 * 13000 * 12000 * 9000 * 7000 * 6000 * 5000 * 4000 * 3900 * 3000 * LightSpeed QLS250 / QLS450 / QLS650 /QLS800 * LightSpeed MLS200 / MLS400 * Smart-1 7000-L / 7000-XL / 7000-UL * Smart-1 6000-L / 6000-XL * Smart-1 5050 / 5150 * Smart-1 3050 / 3150 * Smart-1 525 * Smart-1 625 * Smart-1 700-S / 700-M * Smart-1 600-S / 600-M * Smart-1 205 / 210 / 225 * Threat Emulation * SmartEvent NGSE * Secure Web Gateway | Baud rate = 9600 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None                                                               |
   | * Quantum Maestro Orchestrator MHO-175 * Quantum Maestro Orchestrator MHO-170 * Quantum Maestro Orchestrator MHO-140                                                                                                                                                                                                                                                                                                                                                                    | Baud rate = 9600 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None                                                               |
   | * Scalable Chassis 64000 * Scalable Chassis 61000 * Scalable Chassis 44000 * Scalable Chassis 41000                                                                                                                                                                                                                                                                                                                                                                                     | These settings apply to the serial port on SSM, CMM, and SGM: Baud rate = 9600 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None |
   | * 2590 * 2580 * 2560 / 2570 * 2530 / 2550 * 2000 * 1900 * 1800 * 1600 * 1595R * 1575R * 1575 / 1595 * 1570R * 1570 / 1590 * 1530 / 1550 * 1400 * 1200R * 1100 * 900 * 700 * 600                                                                                                                                                                                                                                                                                                         | Baud rate = 115200 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None                                                             |
   | * DDoS Protector                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | Baud rate = 19200 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None                                                              |
   | * Smart-1 5 / 25 / 25B / 50 / 150 * Power-1 * UTM-1 * VSX-1 * DLP-1                                                                                                                                                                                                                                                                                                                                                                                                                     | Baud rate = 9600 bps Data bits = 8 Parity = None Stop bits = 1 Flow Control = None                                                               |

   {#Filter1Table}
4. Reconnect the power to the appliance.

5. If the console does not respond, press any key on the keyboard. If this does not help, examine the cable and/or settings in your console application.

**Note** - Serial connection might work without reboot, as well.

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# Agent Instructions

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