> Source: [sk108012](https://support.checkpoint.com/results/sk/sk108012)

# sk108012 - "The webpage cannot be found" and "HTTP 404 Not Found" error in ICA Management Tool portal after upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk108012 |
| Date Created | 2015-10-13 |
| Last Modified | 2018-04-26 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.20, R82 |

## Symptoms

- * "`The webpage cannot be found`" and "`HTTP 404 Not Found`" error in ICA Management Tool portal after upgrade.

  *Example*:
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1443948215393/The error1510040214.JPG)](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1443948215393/The error1510040214.JPG "Click the image to see it in full size in a new tab/window")
* On Chrome this is the error: The URL you requested cannot be found on this server

## Cause

Some of the *$FWDIR/conf/ica/\*.htm* files were not updated correctly during the upgrade.

Issue has most likely occurred during an "Advanced Upgrade" procedure (since it imports the ICA files to the Target version and no modification is performed).

## Solution

This solution requires authentication. Please log in to view the full solution.

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