> Source: [sk107973](https://support.checkpoint.com/results/sk/sk107973)

# sk107973 - SNX is not running after upgrading Mac OS X to 10.11 (El Capitan)

| Property | Value |
|----------|-------|
| Solution ID | sk107973 |
| Date Created | 2015-09-30 |
| Last Modified | 2017-05-10 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | macOS |

## Symptoms

- SSL Network Extender (SNX) is not running after upgrading Mac OS X to 10.11 (El Capitan).

## Cause

Due to a newly added feature in Mac OS X 10.11 - "[System Integrity Protection](https://en.wikipedia.org/wiki/System_Integrity_Protection)", also named "Rootless" that preventss any 3rd party applications to run from a system partition, SNX fails to launch.

## Solution

This solution requires authentication. Please log in to view the full solution.

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