> Source: [sk107852](https://support.checkpoint.com/results/sk/sk107852)

# sk107852 - Visitor Mode port grayed out when Mobile Access Blade is enabled

| Property | Value |
|----------|-------|
| Solution ID | sk107852 |
| Date Created | 2015-09-30 |
| Last Modified | 2015-10-07 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- Visitor Mode port grayed out when Mobile Access Blade is enabled.

## Cause

**Visitor Mode was set to a different port than "443".**

When enabling Mobile Access blade with Visitor Mode, if Visitor Mode is set to a different port than "443", the following error message will appear:

"Mobile Access Blade requires that Visitor Mode will listen on port 443(https). Please select the correct service in the Remote Access tab under IPSec VPN section."

## Solution

This solution requires authentication. Please log in to view the full solution.

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