> Source: [sk107638](https://support.checkpoint.com/results/sk/sk107638)

# sk107638 - RADIUS authentication fails even if "Access-Accept" packet is received from server

| Property | Value |
|----------|-------|
| Solution ID | sk107638 |
| Date Created | 2015-09-08 |
| Last Modified | 2016-03-14 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * RADIUS authentication fails even if "Access-Accept" packet is received from the RADIUS server.  

* The `/var/log/secure` file contains errors  

  `DATE TIME lab1 sshd[8781]: pam_radius_auth: Got response from RADIUS server`  
  `
  DATE TIME lab1 sshd[8781]: Failed password for testuser from 10.1.1.5 port 54644 ssh2`  

* **Non-Working Packet example**   
  Radius Protocol  
  Code: Access-Accept (2)  
  Attribute Value Pairs  
  AVP: l=8 t=User-Name(1): testuser  
  AVP: l=8 t=Class(25): 1111111f7073  
  AVP: l=38 t=Class(25): 111111111a696e662d6e733030372d6377792f3232313439...

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1441738884226/RADIUS21509081228.png)

  **Working Packet example**

  Radius Protocol  
  Code: Access-Accept (2)  
  Attribute Value Pairs  
  AVP: l=9 t=Class(25): 1111111126368

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1441738884226/RADIUS11509081226.png)

## Solution

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