> Source: [sk107378](https://support.checkpoint.com/results/sk/sk107378)

# sk107378 - Priority value of an LDAP server changes automatically in all Security Gateways if priority was changed in one of these Security Gateways

| Property | Value |
|----------|-------|
| Solution ID | sk107378 |
| Date Created | 2015-09-30 |
| Last Modified | 2020-04-02 |
| Technical Level | Advanced |
| Products | Security Gateway, Endpoint Security |
| Versions | R82.10, R82, R81.20, Cloud, E89.X, E88.X |

## Symptoms

- * Priority value of an LDAP server that is used in several Security Gateways changes automatically in all Security Gateways in the following scenario:

  1. In the object of Security Gateway #1:  
     1. Go to "Other" - click on "User Directory" pane
     2. In the "Account Units Query" section, click on "Selected Account Units list"
     3. In the "Selected AUs" section, click on "Add..." button - select the LDAP Account Unit object
     4. In the "Servers priorities for selected AU" section, clear the box "Use default priorities"
     5. Click on OK
  2. In the object of Security Gateway #2:  
     1. Go to "Other" - click on "User Directory" pane
     2. In the "Account Units Query" section, click on "Selected Account Units list"
     3. In the "Selected AUs" section, click on "Add..." button - select the same LDAP Account Unit object as in Security Gateway #1
     4. In the "Servers priorities for selected AU" section, clear the box "Use default priorities"
     5. Click on OK
  3. In the object of Security Gateway #1:  
     1. Go to "Other" - click on "User Directory" pane
     2. In the "Servers priorities for selected AU" section, select an LDAP Server object
     3. In the "Priority" field, enter the new priority value - click on "Set" button
     4. Click on OK
  4. In the object of Security Gateway #2:  
     1. Go to "Other" - click on "User Directory" pane
     2. Select an LDAP Server object
     3. In the "Servers priorities for selected AU" section, the priority value of the involved LDAP Server has changed to the value that was set in Security Gateway #1 (although it should have stayed unchanged)
* *Location of the involved settings*:

  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk107378/Other_User-Directory.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk107378/Other_User-Directory.png "Click the image to see it in full size in a new tab/window")

## Cause

Corruption in management database.

## Solution

This solution requires authentication. Please log in to view the full solution.

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