> Source: [sk107325](https://support.checkpoint.com/results/sk/sk107325)

# sk107325 - No access to HTTPS sites from Firefox when HTTPS Inspection is enabled

| Property | Value |
|----------|-------|
| Solution ID | sk107325 |
| Date Created | 2015-08-26 |
| Last Modified | 2019-05-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- With HTTPS inspection enabled, only Firefox shows "Untrusted connection" notification for each HTTPS site.

## Cause

Firefox browser maintaines its own certificate store and does not use the Windows store (while the HTTPS inspection CA certificate for Internet Explorer and Chrome is added to Windows certificate store), therefore it is not aware of certificates that were added manually to Windows certificate store.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
