> Source: [sk107317](https://support.checkpoint.com/results/sk/sk107317)

# sk107317 - User DN displayed in Mobile Access portal when user enters wrong credentials 

| Property | Value |
|----------|-------|
| Solution ID | sk107317 |
| Date Created | 2015-08-28 |
| Last Modified | 2021-11-11 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Linux, Gaia |

## Symptoms

- User DN is displayed in the Mobile Access portal when a user enters the wrong credentials.

## Cause

In versions lower than R80, this is the default behavior when the user enter the wrong password in the Mobile Access portal login page.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk162455)

Check Point recommends to always upgrade to the most recent version ([Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=435) / [VSX](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=359) / [Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166) / [SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=191)).

<br />

Workaround for Versions Lower than R80  

To disable this behavior, follow this procedure to change the User Directory settings:  

1. Open Check Point SmartDashboard/SmartConsole.
2. Select **Global properties**.
3. Select **User Directory**.
4. Change **Display User's DN at login** to **Don't Display**.
5. Install policy.

<br />

If you are experiencing the issue on versions R80+   

<br />

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