> Source: [sk107187](https://support.checkpoint.com/results/sk/sk107187)

# sk107187 - "smartctl" command returns "Device does not support SMART" on Smart-1 225 / 3050 / 3150 appliance

| Property | Value |
|----------|-------|
| Solution ID | sk107187 |
| Date Created | 2015-08-05 |
| Last Modified | 2021-08-19 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- "*smartctl*" command returns "Device does not support SMART" on Smart-1 225/3050/3150.

*Example*:

```

[Expert@HostName]# /usr/sbin/smartctl -Hi /dev/sda
smartctl 5.40 2010-10-16 r3189 [i686-redhat-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

Device: LSI      Logical Volume   Version: 3000
Device type: disk
Local Time is: Tue Apr  7 08:50:18 2015 EDT
Device does not support SMART
```

## Cause

Incorrect syntax is used.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content