> Source: [sk107178](https://support.checkpoint.com/results/sk/sk107178)

# sk107178 - "Unable to talk to NTP daemon. Is it running?" when running 'ntpstat' command on Gaia OS

| Property | Value |
|----------|-------|
| Solution ID | sk107178 |
| Date Created | 2015-08-16 |
| Last Modified | 2019-10-13 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * Output of "*ntpstat* " command in Expert mode returns:  

  `Unable to talk to NTP daemon. Is it running?`

* Output of "*service ntpd status* " command in Expert mode shows that *ntpd* process is running.

* Output of "*netstat -anp \| grep ':123'* " command in Expert mode shows that *ntpd* process is listening on UDP port 123.

* Restarting the *ntpd* process with "*service ntpd restart*" command in Expert mode does not help.

* "`ntpd[`*PID*`]: sendto(<IP_ADDRESS>) (fd=-1): Bad file descriptor`" appears repeatedly in */var/log/messages* file.

## Cause

*ntpd* daemon was started from Expert mode and not from Gaia Clish / Gaia Portal.

## Solution

This solution requires authentication. Please log in to view the full solution.

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