> Source: [sk107072](https://support.checkpoint.com/results/sk/sk107072)

# sk107072 - NTP status is not updated in Gaia Database 

| Property | Value |
|----------|-------|
| Solution ID | sk107072 |
| Date Created | 2015-08-03 |
| Last Modified | 2016-01-25 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * NTP status is not being updated in Gaia Database (Clish and WebUI) when the server is unreachable.  
  Status should be changed according to the NTP status  

* Time tab in the WebUI shows "Time is set automatically via NTP"   

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk107072/WebUI1508050133.png)  

* The `clish -c "show ntp current"` command returns the IP address of the NTP server

## Cause

The Time-NTP status in WebUI is updated only at the first synchronization of the ntpd daemon with the NTP server and will not be updated anymore. The update should be manually initiated by reseting the ntpd daemon.

## Solution

This solution requires authentication. Please log in to view the full solution.

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