> Source: [sk107032](https://support.checkpoint.com/results/sk/sk107032)

# sk107032 - "show asset memory" command shows less RAM than is actually installed

| Property | Value |
|----------|-------|
| Solution ID | sk107032 |
| Date Created | 2015-07-27 |
| Last Modified | 2017-12-05 |
| Technical Level | Advanced |
| Products | Security Gateway, Spark Firewall (Locally Managed), Hardware |
| Versions | R82.10, R82, R81.20, R82.00.X, R81.10.X, Not Version-Specific |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- * Output of Clish command "*show asset memory*" shows less RAM than is actually installed on Check Point appliance.

* Output of Expert mode command "*cat /proc/meminfo*" shows the correct amount of RAM.

## Cause

Incorrect parsing of data from "*/proc/meminfo*" (value of "RawMemTotal" is incorrectly set to "0").

## Solution

This solution requires authentication. Please log in to view the full solution.

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