> Source: [sk106698](https://support.checkpoint.com/results/sk/sk106698)

# sk106698 - VPN outage when SecureXL is on and peer uses Link Selection Load Sharing

| Property | Value |
|----------|-------|
| Solution ID | sk106698 |
| Date Created | 2015-07-01 |
| Last Modified | 2023-07-31 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * VPN outage when SecureXL is on and peer uses Link Selection Load Sharing.
* The issue occurs when machine has 2+ cores, and SecureXL is on.
* ; 5Jun2015 20:11:35.500042;\[cpu_1\];\[fw4_0\];vpnconn_add_link_to_opaque: entering;  
  ; 5Jun2015 20:11:35.500045;\[cpu_1\];\[fw4_0\];get_link_ls_mode: link_ls_mode is 1;   
  ; 5Jun2015 20:11:35.500049;\[cpu_1\];\[fw4_0\];set_link_from_chain: selected link: dest 0x0.0.0.0, if -1, next hop 0x0.0.0.0 ; ...   
  ; 5Jun2015 20:11:35.090504;\[cpu_1\];\[SIM91960248\]ipsec_add_iphdr: SA flags set with link selection;   
  ; 5Jun2015 20:11:35.090508;\[cpu_1\];\[SIM91960248\]ipsec_add_iphdr: The link (PeerIP=0.0.0.0, SrcIF=-1, NextHopIP=0.0.0.0).;   
  ; 5Jun2015 20:11:35.090512;\[cpu_1\];\[SIM91960248\]sim_sa_db_get_ls_link_selection_info: No link selection entry found for (PeerIP=0.0.0.0, SrcIF=-1, NextHopIP=0.0.0.0).;  
  ; 5Jun2015 20:11:35.090515;\[cpu_1\];\[SIM91960248\]ipsec_add_iphdr: The link (PeerIP=0.0.0.0, SrcIF=-1, NextHopIP=0.0.0.0) is dead. Can't use it.;   
  ; 5Jun2015 20:11:35.090517;\[cpu_1\];\[SIM91960248\]ipsec_esp_encrypt: can't add ipsec encapsulating header - dropping packet;

## Solution

[Contact Check Point Support](http://www.checkpoint.com/services/contact/index.html) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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