> Source: [sk106662](https://support.checkpoint.com/results/sk/sk106662)

# sk106662 - Endpoint Security Server Forward Compatibility - Updating Log Schema Files 

| Property | Value |
|----------|-------|
| Solution ID | sk106662 |
| Date Created | 2015-07-21 |
| Last Modified | 2023-07-23 |
| Technical Level | General |
| OS | Windows, Gaia |

## Symptoms

- * No logs in SmartLog, or in SmartView Tracker, will be displayed from E80.87 Endpoint Security Client when connected to the following Endpoint Security Servers:  
  * R80.20.M1
  * R77.30.03
  * R77.30
  * R80.10
  * R77.20 EP6.2
  * R77.30 EP6.5
* No logs in SmartLog, or in SmartView Tracker, will be displayed from E80.64/E80.65/E80.70/E80.71/E80.72/E80.80/E80.81/E80.82/E80.83/E80.84/E80.85/E80.86/E80.88/E80.89/E80.90 Endpoint Security Client when connected to the following Endpoint Security Servers:  
  * R77.30
  * R77.30.01
  * R77.30.02
  * R80.10

## Cause

New Event Log schema is missing.

## Solution

This issue was fixed. The fix is included in:

* **[Check Point R80.20](https://support.checkpoint.com/results/sk/sk122485)**

Check Point recommends to always upgrade to [the most recent version](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=434).

<br />

For other versions, download and apply the New Event Log schema on Endpoint Security Server:

### Hotfix for Endpoint Security Server Forward Compatibility

|-------------|----------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Platform    | Endpoint Security Server version                                                             | Link                                                                                                                                                           |
| **Gaia**    | R77.20 EP6.2 / R77.30 EP6.5 / R77.30 / R77.30.01 / R77.30.02 / R77.30.03 / R80.10/ R80.20.M1 | [![](https://sc1.checkpoint.com/sc/images/download-m.png "Check_Point_Hotfix_Gaia_sk106662.tgz")](https://support.checkpoint.com/results/download/45473) (TGZ) |
| **Windows** | R77.30 / R77.30.01                                                                           | [![](https://sc1.checkpoint.com/sc/images/download-m.png "Check_Point_Hotfix_Win_sk106662.cab")](https://support.checkpoint.com/results/download/45474) (CAB)  |

### Hotfix Installation Instructions

* **On Gaia OS:**

  1. Use the *Check_Point_Hotfix_Gaia_sk106662.tgz* file from the above table.  

  2. Copy the file to any folder on the Endpoint Security Server.  

  3. The TGZ file contains a script file and another TGZ file. Extract them in CLI:  

     *\[Expert@HostName:0\]# gtar -zxvf Check_Point_Hotfix_Gaia_sk106662.tgz*   

  4. Set execution permissions:  

     *\[Expert@HostName:0\]# chmod 777 update_log_schema_repository*   

  5. Execute the script:  

     *\[Expert@HostName:0\]# ./update_log_schema_repository log_schema_repository.tgz*

  <br />

  <br />

* **On Windows OS:**

  1. Use the *Check_Point_Hotfix_Win_sk106662.cab* file from the above table.  

  2. Copy the CAB file to any folder on the drive where Endpoint Security Server is installed.  

  3. The CAB file contains a script file and another CAB file. Extract them.  

  4. Execute the script in Windows Command Prompt:  

     *C:\\\> update_log_schema_repository.bat log_schema_repository.cab*   

     **Important Note:** Confirm the letter of the drive is in upper case (e.g., C:\\, and NOT c:\\)

**Notes:**

* This script must be applied on all Endpoint Security Servers, and all Policy Servers.

**Related solutions:**

* [sk107255 - Endpoint Security Server versions and supported Endpoint Security Client versions](https://support.checkpoint.com/results/sk/sk107255)

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