> Source: [sk106648](https://support.checkpoint.com/results/sk/sk106648)

# sk106648 - Unable to log in to Gaia Portal with "cadmin" user after creating a Cloning Group

| Property | Value |
|----------|-------|
| Solution ID | sk106648 |
| Date Created | 2015-06-30 |
| Last Modified | 2020-10-11 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Unable to log in to Gaia Portal with *cadmin* user after creating a Cloning Group.

* */var/log/messages* file shows:  

  `httpd2: User not logged in. He has no configured role`

## Cause

IPSO database was not converted properly to Gaia database during an upgrade from IPSO OS to Gaia OS. As a result, the "CloningAdminRole" is not functioning as expected.

## Solution

This solution requires authentication. Please log in to view the full solution.

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