> Source: [sk106626](https://support.checkpoint.com/results/sk/sk106626)

# sk106626 - Cannot change CLI level access from BASH to CLISH

| Property | Value |
|----------|-------|
| Solution ID | sk106626 |
| Date Created | 2015-06-29 |
| Last Modified | 2016-06-27 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * After authenticating with RADIUS and logging in to BASH, cannot change to CLISH.   

* Error messages displayed:  

  `<user> Unable to get user permissions.`  
  `
  <user> Failed to build ACLs.`   

* tcpdump shows that when moving from BASH to CLISH, no data is sent.

## Cause

RADIUS permissions are not completely configured for user access.

## Solution

This solution requires authentication. Please log in to view the full solution.

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