> Source: [sk106595](https://support.checkpoint.com/results/sk/sk106595)

# sk106595 - Roaming from LAN to WIFI causes connectivity delay for Identity Agent

| Property | Value |
|----------|-------|
| Solution ID | sk106595 |
| Date Created | 2015-06-29 |
| Last Modified | 2024-04-30 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- Roaming from LAN to WIFI causes connectivity delay for Identity Agent

## Solution

**Note: This SK is relevant to the Identity Agent configuration. It is independent of the Security Gateway version.
<br />
Adding an option to configure the notification delay via Registry for Identity Agent**

[Contact Check Point Support](http://www.checkpoint.com/services/contact/index.html) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Explanation:**

The roaming notification delay is now controlled by a registry key: **RoamingNotificationDelay**.

The default value is 10000 msec (10 sec).

After installing the Agent with new feature, set RoamingNotificationDelay to 5000 msec (5 sec).

**To change the value:**

1. On the client machine, create a new DWORD entry:  

   **on 32bit machine:** "HKEY_LOCAL_MACHINE\\Software\\CheckPoint\\IA\\RoamingNotificationDelay"  

   **on 64bit machine:**"HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\CheckPoint\\IA\\RoamingNotificationDelay"

<br />

1. Set RoamingNotificationDelay to "5000" (make sure to choose "decimal").

<br />

1. Reconnect the agent (for example by pressing "Repair connection").

---

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