> Source: [sk106476](https://support.checkpoint.com/results/sk/sk106476)

# sk106476 - SmartEvent and SmartDashboard crash when performing actions related to Application Control blade

| Property | Value |
|----------|-------|
| Solution ID | sk106476 |
| Date Created | 2015-06-15 |
| Last Modified | 2017-08-20 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.10, R82.20, R82.20, R82, R81.20, R81.20, R82, R82.20 |

## Symptoms

- * SmartEvent GUI crashes when filtering Application Control events (if SmartEvent blade is enabled on the Security Management Server / Domain Management Server).

* "*ModalDropDownContainer*" error message appears in SmartDashboard when editing Application Control policy rules:

  ```
  
  Unhandled exception has occurred in a component in your application.
  If you click Continue, the application will ignore this error and attempt to continue.
  CDleException Exception:
      Error Code:    0 (Unspecified error)
      User Message:  General Error: Unspecified Error
      Debug Message: CDleQueryManager::executeQuery --> Caught UNSPECIFIED Exception !!!
  
      File Name:     f:\ckp\src\cpdle_gollum_990170006\cpdle\comm_itf\CommandCpmiAsync.h
      Line number:   207
      Inner:         NONE
  ```

  *Example*:
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk106476/Example1506160554.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk106476/Example1506160554.png "Click the image to see it in full size in a new tab/window")
* Debug of SmartDashboard with the help if TraceUtil shows:

  ```
  
  [DLE_COMMITF] deserializeObject --> Failed to extract object content
  ... ... ...
  CDleException Exception:
      Error Code:    0 (Unspecified error)
      User Message:  General Error: Unspecified Error
      Debug Message: CDleQueryManager::executeQuery --> Caught UNSPECIFIED Exception !!!
  
      File Name:     f:\ckp\src\cpdle_gollum_990170006\cpdle\comm_itf\CommandCpmiAsync.h
      Line number:   207
      Inner:         NONE
  ```

* Debug of FWM daemon (per [sk86186](http://supportcontent.checkpoint.com/solutions?id=sk86186)) shows:

  ```
  
  CContextObj::CreateReducedData: Failed to match status field while creating status request. Field: appi_top_value
  ... ... ...
  [ERROR:] CCpmixServerAdapter::QueryWithAttachedEntity: Fail to query Table "appfw_objects" on cpresult -2147467259 (Unspecified error)
  ... ... ...
  CDleQueryManager::executeQuery --> Caught UNSPECIFIED Exception !!!
  ... ... ...
  CDleGetPageReqHandler::innerHandleRequest --> Failed to execute query 
  ```

## Cause

Application Control database is not up-to-date.

The file *$FWDIR/conf/appfw_objects.sqlite* is missing.

## Solution

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