> Source: [sk106435](https://support.checkpoint.com/results/sk/sk106435)

# sk106435 - "Generated key was not found in database" error message when trying to renew a certificate on IPSec VPN tab

| Property | Value |
|----------|-------|
| Solution ID | sk106435 |
| Date Created | 2015-06-12 |
| Last Modified | 2025-05-05 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * "Generated key was not found in the database" error when trying to renew IPSec VPN certificate. ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk106435/Capture11506142231.JPG)

* "Failed to read certificate from database" error when trying to view this specific certificate.

## Cause

Corrupted database. The pointer that needs to point to the certificate is not pointing to it because it became corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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