> Source: [sk106334](https://support.checkpoint.com/results/sk/sk106334)

# sk106334 - Memory consumption on Security Gateway with enabled Anti-Virus blade increases during inspection of CIFS traffic

| Property | Value |
|----------|-------|
| Solution ID | sk106334 |
| Date Created | 2015-06-04 |
| Last Modified | 2016-03-28 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Anti-Virus inspection of CIFS traffic is enabled on the Security Gateway (per [sk101606](http://supportcontent.checkpoint.com/solutions?id=sk101606)).

* Memory consumption on Security Gateway increases during inspection of CIFS traffic  

  (as can be seen in SmartView Monitor, output of "*fw ctl pstat* " command, "*cat /proc/meminfo*" command, etc.).

* Output of memory leak detection procedure (per [sk35496](http://supportcontent.checkpoint.com/solutions?id=sk35496)) shows:  

  `
  ;fw_drv_fini: `*N*` bytes allocated by 'range_create' leaked at ... allocation time ...`  
  `
  ;Starting SMEM allocations report`  
  `
  ;FW-1: Leak in: range_create: hmem_bytes ...`  
  `
  ;Ended SMEM allocations report
  `

## Solution

Check Point offers a hotfix for this issue for R77.30 Security Gateway on Gaia OS, SecurePlatform OS, and X-Series XOS.

**Note:** Anti-Virus inspection of CIFS traffic is disabled by default and requires manual configuration (per [sk101606](http://supportcontent.checkpoint.com/solutions?id=sk101606)).

Click Here to Show Entire Article

Installation instructions
-------------------------

* **Hotfix package for R77.30 - Gaia OS using CPUSE (Check Point Update Service Engine)**  

  * **Online installation**

    1. Connect to the Gaia Portal on your Check Point machine and navigate to ***Upgrades (CPUSE)*** pane - click on ***Status and Actions***.
    2. Select the hotfix package ***R77.30 Hotfix for sk106334 (Memory consumption during Anti-Virus inspection of CIFS traffic)*** - click on ***Install Update*** button on the toolbar.
    3. The machine will automatically reboot. There is no need to reboot or run *cpstop* manually.

    <br />

    <br />

  * **Offline installation**

    |--------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------|
    | OS           | R77.30                                                                                                                                                        |
    | Gaia - CPUSE | [![](https://sc1.checkpoint.com/sc/images/download-m.png "R77.30 Gaia (CPUSE offline package)")](http://supportcontent.checkpoint.com/file_download?id=42537) |

  **Notes:**
  * For detailed installation instructions, refer to [sk92449: CPUSE - Gaia Software Updates (including Gaia Software Updates Agent)](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92449#How to work with CPUSE) - section "*(4) How to work with CPUSE*".
  * Make sure to take a snapshot of your Check Point machine before installing this hotfix.
  * In cluster environment, this procedure must be performed on *all* members of the cluster.

  <br />

  <br />

* **Hotfix package for R77.30 - Gaia OS (manual installation in Command Line)**  

  [Click here](https://supportcenter.checkpoint.com//supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk106334#CLI_anchor_for_Mobile_App_Gaia_CLI) to see the available downloads.  
  >
  > |------------|---------------------------------------------------------------------------------------------------------------------------------------------------------|
  > | OS         | R77.30                                                                                                                                                  |
  > | Gaia - CLI | [![](https://sc1.checkpoint.com/sc/images/download-m.png "R77.30 SecurePlatform / Linux")](http://supportcontent.checkpoint.com/file_download?id=42541) |

  **Procedure:**
  1. Hotfix has to be installed on **R77.30 Security Gateway running on Gaia OS**.
  2. Download the relevant hotfix package from the table, transfer the hotfix package to the machine and unpack it:  
     **`[Expert@HostName]# tar -zxvf Check_Point_Hotfix_R77.30_Gaia_sk106334.tgz`**
  3. Install the hotfix:  
     **`[Expert@HostName]# ./UnixInstallScript`**   
     Note: The script will stop all of Check Point services ('*cpstop*') - read the output on the screen.
  4. Reboot is required.

  Notes:
  * Make sure to take a snapshot of your Check Point machine before installing this hotfix.
  * In cluster environment, this procedure must be performed on *all* members of the cluster.

  <br />

  <br />

  {#CLI_anchor_for_Mobile_App_Gaia_CLI}
{#CLI_anchor_for_Mobile_App_Gaia_CLI}
* **Hotfix package for R77.30 - SecurePlatform OS / X-Series XOS**  

  [Click here](https://supportcenter.checkpoint.com//supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk106334#CLI_anchor_for_Mobile_App_SPLAT_Linux_XOS_CLI) to see the available downloads.  
  >
  > |----------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------|
  > | OS                         | R77.30                                                                                                                                                  |
  > | SecurePlatform / XOS - CLI | [![](https://sc1.checkpoint.com/sc/images/download-m.png "R77.30 SecurePlatform / Linux")](http://supportcontent.checkpoint.com/file_download?id=42555) |

  **Procedure:**
  1. Download the relevant hotfix package from the table, transfer the hotfix package to the machine and unpack it:  
     **`[Expert@HostName]# tar -zxvf Check_Point_Hotfix_R77.30_Linux_sk106334.tgz`**
  2. Install the hotfix:  
     **`[Expert@HostName]# ./UnixInstallScript`**   
     Note: The script will stop all of Check Point services ('*cpstop*') - read the output on the screen.
  3. Reboot is required.

  Notes:
  * Make sure to take a snapshot of your Check Point machine running on SecurePlatform OS before installing this hotfix.
  * In cluster environment, this procedure must be performed on *all* members of the cluster.
  {#CLI_anchor_for_Mobile_App_SPLAT_Linux_XOS_CLI}
{#CLI_anchor_for_Mobile_App_SPLAT_Linux_XOS_CLI}

Uninstall instructions
----------------------

* **On Gaia OS using CPUSE (Check Point Update Service Engine)**  

  1. Connect to the Gaia Portal on your Check Point machine and navigate to ***Upgrades (CPUSE)*** pane - click on ***Status and Actions***.
  2. Select ***Installed*** in the menu near the Help icon.
  3. Select the hotfix package ***R77.30 Hotfix for sk106334 (Memory consumption during Anti-Virus inspection of CIFS traffic)*** - click on ***More*** button on the toolbar - click on ***Uninstall*** .   
     *Example* :  
     [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk92449/sk92449_v705_More_button_for_Installed_package.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk92449/sk92449_v705_More_button_for_Installed_package.png "Click the image to see it in full size in a new tab/window")
  4. Reboot is required.

  Notes:
  * For detailed uninstall instructions, refer to [sk92449: CPUSE - Gaia Software Updates (including Gaia Software Updates Agent)](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92449#How to work with CPUSE) - section "*(4) How to work with CPUSE*".
  * In cluster environment, this procedure must be performed on *all* members of the cluster.

  <br />

  <br />

* **On Gaia OS, SecurePlatform OS, and X-Series XOS**  

  1. Download and unpack the hotfix package (refer to the "*Installation instructions* " *(manual installation in Command Line)* above).
  2. Run the installation script with "-u" flag:  
     ***# ./UnixInstallScript -u***
  3. Reboot is required.

  <br />

  Note: In cluster environment, this procedure must be performed on *all* members of the cluster.

---

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