> Source: [sk106085](https://support.checkpoint.com/results/sk/sk106085)

# sk106085 - When configuring Virtual Link in SmartDashboard, the EndPoint combo boxes are blank

| Property | Value |
|----------|-------|
| Solution ID | sk106085 |
| Date Created | 2015-05-14 |
| Last Modified | 2017-06-12 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Windows |

## Symptoms

- When configuring a Virtual Link in SmartDashboard (Manage menu -\> SmartView Monitor -\> Virtual Links... -\> New -\> Virtual Link), both combo boxes for "EndPoint A" and "EndPoint B" are blank.

*Example*:


![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk106085/VIR_LINK_R771505170634.20.PNG)

## Cause

The queries used to get the relevant Security Gateways do not contain the version of the Security Gateways, and therefore they do not return any result.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content