> Source: [sk105883](https://support.checkpoint.com/results/sk/sk105883)

# sk105883 - Restore from Gaia system backup fails with "The following hotfixes seem to be missing"

| Property | Value |
|----------|-------|
| Solution ID | sk105883 |
| Date Created | 2015-05-20 |
| Last Modified | 2023-05-18 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81.20, R81 (EOS), R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * On R8x versions, restoring a Gaia backup in Gaia Portal or Gaia Clish terminates with:

  "*Error: 'verify_restore_f': hotfix file does not match to current machine*"
* On R77.x versions, restoring a Gaia backup in Gaia Portal or Gaia Clish terminates with:

  "*The following hotfixes seem to be missing*"

## Cause

Gaia System Backup performs backup of the configuration only. Therefore, the machine of the restore should match with same model, installation parameters and hotfixes to the machine where the backup was taken. Otherwise, the restored configuration might be inconsistent and cause some feature misconfiguration. In case of backup interrupted with this message, it means that the hotfixes that are registered during backup do not match those that are installed on the machine of the restore.

In some cases, this message can be safely ignored and the restore can be performed anyway. See details in the "Solution" section below.

## Solution

This solution requires authentication. Please log in to view the full solution.

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