> Source: [sk105879](https://support.checkpoint.com/results/sk/sk105879)

# sk105879 - Fail to scan plugged-in USB device and see error message  "Please remove write protection from Media"

| Property | Value |
|----------|-------|
| Solution ID | sk105879 |
| Date Created | 2015-04-30 |
| Last Modified | 2015-05-06 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- * Fail to scan plugged-in USB device.
* Error message "Please remove write protection from Media" appears in lower right hand corner of page.

## Cause

The device has been configured by vendor to be "write protected".

## Solution

This solution requires authentication. Please log in to view the full solution.

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